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borntobewild
Joined: Oct 16, 2004
# Posts: 15

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Posted: 2004-Oct-22 12:33
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I have noticed Froogle is not updating as often, they haven't updated our feed in a couple of weeks, usually it's right away.

Anyone else?
Has anyone else had trouble logging in as well?



olly_j
Joined: Feb 17, 2005
# Posts: 2

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Posted: 2005-Feb-17 14:00
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Yeah, I've noticed this a lot recently.

I've got about 5 feeds all backed-up 'awaiting processing' and then another different feed that has failed with 'internal error'.

Something is definetly up...

Olly



cleung
Joined: Nov 22, 2004
# Posts: 42

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Posted: 2005-Feb-20 16:55
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I just uploaded my first feed to Froogle on Feb 16 and as of Feb 20, the main merchant page shows that they are still waiting for my first upload while the page that shows my uploads shows that my feed was uploaded but not processed yet.





hoyaguru
Joined: Feb 03, 2004
# Posts: 15

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Posted: 2005-Feb-22 14:33
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Same problem here, I've been uploading my feed since 2/9, now the feeds I upload don't even show up on the upload history page. I've emailed them several times, received an email back that said "try uploading again", which did absolutley nothing. Bummer, I've been getting around 10 extra orders a day from Froogle, I wish they had better tech support, but how can you complain about something that is free?



olly_j
Joined: Feb 17, 2005
# Posts: 2

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Posted: 2005-Mar-04 10:18
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Well, mine finally got processed after I whined at their support. The feeds are listed as Active but now I have no products visible! And now I can't get to the merchant centre! Froogle do seem to be having issues at the moment.



cleung
Joined: Nov 22, 2004
# Posts: 42

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Posted: 2005-Mar-04 12:32
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Okay, my feeds finally got approved and my products are online but it did take 2 weeks. I wonder how subsequent feeds are going to be since they want us to upload at least once per month.


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